refund policy’s refund policy

We take precautions to protect your information, both online and offline. Sensitive information is encrypted and securely transmitted to us when submitted via the website. Our employees are granted access to this personally identifiable information only when it is essential for them to carry out a specific job. Additionally, the servers used to store such data are kept in a secure environment.

As a result, we honor refund requests for the following reasons:

  • If a project is not started within 7 days after payment, we will refund you in full.
  • A full refund is available only within 48 hours of making payment. This includes all non-business days. For example, if you make a purchase on Friday, you need to cancel by Sunday at the latest.
  • If you cancel a project that has already begun, we will deduct it proportionally and refund you.
  • An incomplete portion of the service can be refunded proportionally if you are not satisfied.
  • If you provided incorrect information, we will not refund any amount once a project has started and/or been completed.

What our competitors only promise, we guarantee!

As part of our 100% Customer Satisfaction policy, we offer two kinds of guarantees. Firstly, we offer a 100% money-back guarantee if the ordered service does not meet your expectations of our usual high quality. In that case, we will refund you the purchased price within 7 days of your order.

In addition, our cheapest price promise offers you an unbeatable price. If you find any cheaper rates at a competitor’s website, we will also accept the lower price and provide you with the same conditions.